SouthWare Innovations, Inc. ICR's for Weekly Update Date-07/29/10 Ref# ICRWEEK Time-16:52:52 Page 1 Result Completed, Reso THRU Completed, Reso Close Date 07/29/10 THRU 07/29/10 ICR#: 280174 REF:IS0503 APPL:IS RLT:Completed, Resolved ICR SCHED:05/12/10 CLOSED:07/29/10 CLOSED BY: JENNIFER Dealer: Custom Financial Solutions,Inc Description: IS0503 - Stock Valuation for Transfers for current date. If run the stock valuation report for the current date the cost used for the "Transfer In" and "Transfer Out" quantity is that item's location cost and should be the cost from the in transit file. The cost used when running the report for a prior date reads the in transit file to get the cost and now the report for the current date will do the same. Object Changes: RSVALRPT.OBJ Source Changes: RSVALRPT.CO Revisions Changed: 15.0: 15.M 14.0: NO ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281161 REF:Stock # range - stock activity APPL:RM RLT:Completed, Resolved ENHANCEMENT SCHED:06/17/10 CLOSED:07/29/10 CLOSED BY: BONNIE Dealer: Descriptions: Added the abiltity to run the stock activity report for a range of stock numbers. Prior to this CMSS project, it only allowed one stock number. ID: STKRNG Object Changes: RMRPT2RM.OBJ RMSTKHSB.OBJ SWINCREG.OBJ Source Changes: RMSTKHST.WS (not released) RMRPT2RM.CO (not released) RMSTKHSB.CO (not released) SWINCREG.CO (not released) Revisions Changed: 15.0: CMSS Thru date: 07/31/10 ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281189 REF:Aging desc in AR02 and # days APPL:Live Portals RLT:Completed, Resolved ENHANCEMENT SCHED:03/31/02 CLOSED:07/29/10 CLOSED BY: BONNIE Dealer: SouthWare Innovations Description: AR02 Aging: Add Aging description to AR02. (this description should be based on the control record - 1-XXXXX 2-XXXXX 3-XXXXX where the # indicates the aging column and XXXX represents the description from the AR control record. Also Add # of days past due to AR02. #2: Added these fields to the AR Open Item Listing from Live Portals. File: AR02 - Added fields 67 - # age days 68 - age days desc Added # of days past due and aging description to Receivings report on customer view. New RM Report: WICDUE2 New NL Request ID: WICUSDUE2 NL NL Parameter: WICDUE2 nlhtml changes: nlhtml/wirelshpc.htm - show aging days and aging column if CMSS through 07/31/10 nlhtml/wicusdue2.htm (new) nlhtml/wicusdue.htm - added zoom for POS and AR Invoicing documents ID: DOCAGE Object Changes: RMRPT2AR.OBJ Source Changes: RMRPT2AR.CO Revisions Changed: 15.0: CMSS Thru date: 07/31/10 ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281410 REF:Zoom view image display APPL:Live Portals RLT:Completed, Resolved ICR SCHED:06/24/10 CLOSED:07/29/10 CLOSED BY: BONNIE Dealer: Opus, Inc. Description: Added Stock image to stock zoom in live portals and zoom view from stock maintenance. Object Changes: nlhtml/wiiv01view.htm Source Changes: Revisions Changed: 15.0: 15.M 14.0: N/A ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281538 REF:SVALCMNT not active msg APPL:SV RLT:Completed, Resolved ICR SCHED:06/30/10 CLOSED:07/29/10 CLOSED BY: FELICIA Dealer: Complete Computer Support, Inc Description: SV0704 (Service Codes) - When entering a new service code, the message "SVALCMNT is not active" is returned after entering a sales account number in field 23. Object Changes: SVSVCMN1.OBJ Source Changes: SVSVCMN1.CO Revisions Changed: 15.0: 15.M 14.0: NO ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281596 REF:IS0503 sequence by stock index APPL:IS RLT:Completed, Resolved ICR SCHED:07/02/10 CLOSED:07/29/10 CLOSED BY: CHRIS Dealer: Timesavers, Inc. Description: IS0503 - Stock Valuation Report. When running the stock valuation report for a prior date, the option to sequence the report by stock index is missing. Object Changes: RSSVHRPT.OBJ Source Changes: RSSVHRPT.CO Revisions Changed: 15.0: 15.M 14.0: NO ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281648 REF:SV0701- Assign Equip APPL:SV RLT:Completed, Resolved ICR SCHED:07/06/10 CLOSED:07/29/10 CLOSED BY: JENNIFER Dealer: Network Consultants Description: SV0701 - Assign equipment to contracts. On the contract header if choose F5 for equipment and then F4 to assign equipment to contract a grid list appears. There is a button "Update All" that allows the user to update all equipment to the contract. A question has now been added to ask the user if they are sure they want to do this since updating all assigns all of the equipment in the system for that customer to the contract. The question has the flowpoint 8910. This has not been added to the flowmod Data Dictionary since the primary file is XX99. SVCONMOV 8910. Object Changes: SVCONMOV.OBJ Source Changes: SVCONMOV.CO Revisions Changed: 15.0: 15.M 14.0: NO ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281655 REF:Emp lookup changing to alpha APPL:SV RLT:Completed, Resolved ICR SCHED:07/06/10 CLOSED:07/29/10 CLOSED BY: FELICIA Dealer: Complete Computer Support, Inc Description: SV010301 (SV Time Entry) - When searching by employee number, numeric formatting is lost and the number has to be entered as an alpha type. Object Changes: PRSEARCH.OBJ Source Changes: PRSEARCH.CO Revisions Changed: 15.0: 15.M 14.0: NO ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281714 REF:SV0202 APPL:SV RLT:Completed, Resolved ICR SCHED:07/08/10 CLOSED:07/29/10 CLOSED BY: JENNIFER Dealer: Timesavers, Inc. Description: SV0202 - Enter an order. If enter an order for a customer and do not use a contract number and enter a service code flagged for unearned revenue, the sales account number used is the unearned revenue account number and it should be the revenue account number setup on the service code. The only time unearned revenue account number should be used is when there is a contract number on the order. Object Changes: RSBILENT.OBJ Source Changes: RSBILENT.CO Revisions Changed: 15.0: 15.M 14.0: NO ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281729 REF:IS010201 F5 invalid customer APPL:IS RLT:Completed, Resolved ICR SCHED:07/08/10 CLOSED:07/29/10 CLOSED BY: PAM Dealer: Timesavers, Inc. Description: IS010201 Order Entry F5 to add ship to information gives message "Customer Number is Invalid" when adding ship to with a phone number that is not stored in an AR0701 customer record. If the phone number matches any customer record there is a warning message regarding the match, but invalid customer number message does not occur. Object Changes: RSBILENT.OBJ Source Changes: RSBILENT.CO Revisions Changed: 15.0: 15.M 14.0: No ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281730 REF:SV010103 Reinstate security APPL:SV RLT:Completed, Resolved ICR SCHED:07/08/10 CLOSED:07/29/10 CLOSED BY: PAM Dealer: Complete Computer Support, Inc Description: SV010103 Service Order Entry gives Security breach message when reinstating a billed service order, if the logon operator does not have security for OE and POS. Message is "You must have a security level of 5 for ONE of the following systems: OE or POS". Entering through the message does delete the Order though and reinstate the service order. Program should not give security message. Object Changes: RSBILENT.OBJ Source Changes: RSBILENT.CO Revisions Changed: 15.0: 15.M 14.0: No ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281755 REF:RSBILMGR with SV license only APPL:IS RLT:Completed, Resolved ICR SCHED:07/09/10 CLOSED:07/29/10 CLOSED BY: FELICIA Dealer: Complete Computer Support, Inc Description: IS0407 (RSBILMGR) - If you are not licensed for IS, but only SV Invoicing you cannot access RSBILMGR. Add security for SV Invoicing to RSBILMGR. Object Changes: RSBILMGR.OBJ Source Changes: RSBILMGR.CO Revisions Changed: 15.0: 15.M 14.0: NO ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281757 REF:Price Muliplier Rounding APPL:IS RLT:Completed, Resolved ICR SCHED:07/09/10 CLOSED:07/29/10 CLOSED BY: FELICIA Dealer: Paradigm Technologies, Inc. Description: IS0401 (Stock Item Inquiry) - REV 14 ONLY - This change was made for Rev 15 on ICR #281030. When viewing the stock maintenance details, the rounding requirements as defined in IS0701 field 10 are ignored. Object Changes: RSSTKMNT.OBJ Source Changes: RSSTKMNT.CO Revisions Changed: 15.0: NO 14.0: 14.Y ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281758 REF:Copy invoiced order to quote APPL:IS RLT:Completed, Resolved ICR SCHED:07/09/10 CLOSED:07/29/10 CLOSED BY: FELICIA Dealer: Custom Financial Solutions,Inc Description: IS010301 (Quotes Entry) - When copying an order that has been invoiced but not run through EOD, the lines on the quote are selected for billing while the header is not selected. Object Changes: RSBILDUP.OBJ Source Changes: RSBILDUP.CO Revisions Changed: 15.0: 15.M 14.0: NO ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281854 REF:SV0704 program is hanging APPL:SV RLT:Completed, Resolved ICR SCHED:07/14/10 CLOSED:07/29/10 CLOSED BY: PAM Dealer: Timesavers, Inc. Description: SV0704 Maintain services file when accessing a field is hanging and the program must be aborted, upon an attempt to update the service code record. Object Changes: RMRPT2SV.OBJ Source Changes: RMRPT2SV.CO Revisions Changed: 15.0: 15.M 14.0: No ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281896 REF:APTRXMNT dup doc message APPL:WF RLT:Completed, Resolved ICR SCHED:07/15/10 CLOSED:07/29/10 CLOSED BY: FELICIA Dealer: Custom Financial Solutions,Inc Description: AP0101 (AP Transactions) - Three flowpoints added at "Operator does not have security to enter duplicate doc #'s" messages. When oper does not have security to enter duplicate document # and it exists in the open or hist file Program ID: APTRXMNT Flowpoint: 8814 DD File: ZF03 DD Field: 33 Primary File: AP01 Has Fail Logic: N When oper does not have security to enter duplicates and the document already exist in the trx file Program ID: APTRXMNT Flowpoint: 8815 DD File: ZF03 DD Field: 34 Primary File: AP01 Has Fail Logic: N When oper does not have security to enter duplicate doc # and amt. Program ID: APTRXMNT Flowpoint: 8816 DD File: ZF03 DD Field: 35 Primary File: AP01 Has Fail Logic: N Object Changes: APTRXMNT.OBJ Source Changes: APTRXMNT.CO Revisions Changed: 15.0: 15.M 14.0: NO ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281908 REF:Credit Card Processing in AR02 APPL:AR RLT:Completed, Resolved ENHANCEMENT SCHED:03/31/02 CLOSED:07/29/10 CLOSED BY: BONNIE Dealer: Description Cash Receipts in AR-02 should allow an interface to credit card processing such as PCCHARGE. Data Dictionary changes: extract id ARCRCD ID: ARCRCD Object Changes: ARCSHOPR.OBJ ARCSHENT.OBJ ARCSHPST.OBJ AROPENMN.OBJ RMRPT2AR.OBJ RSBILCCD.OBJ SWINCREG.OBJ ARACTRPT.OBJ ARCSHLST.OBJ Source Changes: AROPEN.FD (ar/is/it/jc/xm) ARCSHTRX.FD (ar/is/xm) ARCSHOPR.FD ARHISTOR.FD (ar/it) ARCSHOPR.CO ARCSHENT.CO ARCSHPST.CO AROPENMN.CO ARCSHLST.CO ARACTRPT.CO RMRPT2AR.CO RSBILCCD.CO SWINCREG.CO - Not released Revisions Changed: 15.0: CMSS Thru date: 07/31/10 ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281950 REF:Serv Mgr portal scheduler boar APPL:Live Portals RLT:Completed, Resolved ICR SCHED:07/16/10 CLOSED:07/29/10 CLOSED BY: FELICIA Dealer: Timesavers, Inc. Description: Service Manager portal - When clicking Scheduler Board on the left side of the screen it uses the old scheduler board, not the one in the dispatch portal. Object Changes: nlhtml/p_svcmgr.htm Source Changes: Revisions Changed: 15.0: 15.M 14.0: NO ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 281952 REF:Import dup rec for vendor cat APPL:IM RLT:Completed, Resolved ICR SCHED:07/16/10 CLOSED:07/29/10 CLOSED BY: FELICIA Dealer: Opus, Inc. Description: IM02: IS0719 (Vendor Catalog) - ImportMate is allowed to import a record for a stock number that already exists in this file - with no errors. Object Changes: RSVALINV.OBJ Source Changes: RSVALINV.CO Revisions Changed: 15.0: 15.M 14.0: NO ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 282004 REF:error 35 on temp/RMRN* APPL:SF RLT:Completed, Resolved ICR SCHED:07/20/10 CLOSED:07/29/10 CLOSED BY: CHRIS Dealer: Chiptech Solutions Description: When printing a SF Form that uses a data dictionary call, get an error 35 on temp/RMRN*.FIL file in the program RMRPT2. Object Changes: SFRMSUB.OBJ Source Changes: SFRMSUB.CO (not released) Revisions Changed: 15.0: 15.M 14.0: NO ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 282052 REF:XX01 Spool file Preview issues APPL:IS RLT:Completed, Resolved ICR SCHED:07/21/10 CLOSED:07/29/10 CLOSED BY: PAM Dealer: Custom Financial Solutions,Inc Description: XX01 When using the Preview option to display a spooled report of IS030204 Interactive Receivings Posting Register, the display has garbage lines where print lines are on top of one another. Object Changes: RSRECLST.OBJ Source Changes: RSRECLST.CO Revisions Changed: 15.0: 15.M 14.0: No ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 282065 REF:change E-Form email addr APPL:E-Launch/Forms Del RLT:Completed, Resolved ICR SCHED:07/22/10 CLOSED:07/29/10 CLOSED BY: CHRIS Dealer: B A S Solutions Description: AR0701 - Customer Maintenance. When you pull up a customer record and click on the icon to access the E-Form Delivery setup for the customer, when you try to add or change an email address for a form for the customer, the changes are not being saved. Object Changes: SFDELGRD.OBJ Source Changes: SFDELGRD.CO (not released) Revisions Changed: 15.0: 15.M 14.0: N/A ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 282084 REF:receiving Vendor RA costs APPL:IS RLT:Completed, Resolved ICR SCHED:07/23/10 CLOSED:07/29/10 CLOSED BY: CHRIS Dealer: Advanced Systems Group, Inc. Description: IS030201 - Enter/Edit Receivings. When receiving a Vendor RA line that was an IR (Repair) type, if you are set to include the repair cost in inventory value, when the receivings transaction is posted, it is not updating the average cost on the stock record correctly. Object Changes: RSRECPST.OBJ Source Changes: RSRECPST.CO Revisions Changed: 15.0: 15.M 14.0: NO ----------------------------------------------------------------------------------------------------------------------------------- ICR#: 282232 REF:Stock Vendor RA listing APPL:Live Portals RLT:Completed, Resolved ENHANCEMENT SCHED:07/28/10 CLOSED:07/29/10 CLOSED BY: CHRIS Dealer: SouthWare Innovations Description: Add Vendor RA listing and zoom to details on the stock zoom view. New Request ID's: WISTKVRADET - Vendor RA details WISTKVRALST - Vendor RA Listing New RM Reports/NL Params: WIVRALST WISTKVRA WISTKVR2 Object Changes: nlhtml/wiiv01view.htm nlhtml/wistklst.htm nlhtml/wistkvradet.htm nlhtml/wistkvralst.htm Source Changes: Revisions Changed: 15.0: 15.M 14.0: N/A ----------------------------------------------------------------------------------------------------------------------------------- 2,911 RECORDS READ 24 RECORDS PROCESSED